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The Role of Responsible Artificial Intelligence (AI) in the Future of HR

Summary

Introduction As we venture into the future, the challenges that Human Resources (HR) will face in 2024 and beyond may seem familiar, but the way HR needs to respond is changing. The focus on diversity and inclusion, the emphasis on […]

The Role of Responsible Artificial Intelligence (AI) in the Future of HR

Introduction

As we venture into the future, the challenges that Human Resources (HR) will face in 2024 and beyond may seem familiar, but the way HR needs to respond is changing. The focus on diversity and inclusion, the emphasis on sustainability due to the climate crisis, and the need for leaders to prepare for increasingly complex business environments are shaping HR practices. Furthermore, technology will continue to play a significant role in HR, and the expectations for HR to leverage the benefits of Artificial Intelligence (AI) are unlikely to waver. This article explores the concept of responsible AI in the context of HR and highlights the importance of ethical and legal considerations.

Understanding Responsible AI

Responsible AI entails the ethical and lawful design, development, and implementation of AI systems that benefit individuals, communities, societies, and the environment. It involves mechanisms to preserve inclusivity, security, and reliability. While the precise definition of responsible AI may vary, the broader concept remains consistent: AI that is created, used, and managed for the betterment of humanity and the world we live in.

Challenges for HR

Although HR may agree that all AI used in their operations should be applied ethically, the actual use of AI by HR has not always aligned with this position. HR is expected to uphold the highest ethical standards in their business practices, but a recent review of scientific literature revealed that out of 107 cases where HR utilized AI, only 11 explored the perception of fairness or trust in decisions and outcomes among employees or job seekers. It appears that the majority of HR professionals have not been consistent in applying the ethical principles of responsible AI when making decisions regarding AI usage.

The Legal Aspect

In recent years, data has been the focus of new laws concerning the appropriate use of personal data in AI models and tools. The General Data Protection Regulation (GDPR), with its territorial scope, has had an impact on many business entities in Asia. Although most countries now have their own data laws, very few have specific legislation dedicated to AI. However, this is quickly changing, as the EU’s proposed Artificial Intelligence Act (AIAI) in 2023 promises to have a similar reach and impact on companies as the GDPR. It is likely that there will be a proliferation of AI-related legislation worldwide in the next five years.

FAQ

1. What is Responsible AI?
Responsible AI refers to the ethical and lawful design, development, and implementation of AI systems that benefit individuals, communities, societies, and the environment, with mechanisms in place to preserve inclusivity, security, and reliability.

2. Why is it important for HR to adopt responsible AI practices?
HR needs to adopt responsible AI practices to ensure that AI used in their operations is ethical, fair, timely, and has a positive impact on individuals, communities, and society as a whole.

3. Has HR been applying ethical standards correctly in the use of AI so far?
According to a recent review of scientific literature, it has been found that the majority of HR professionals have not been consistently applying the ethical standards of responsible AI when making decisions about AI usage in their operations.

4. How is legislation related to AI changing?
In recent years, data has been the focus of new laws concerning the appropriate use of personal data in AI models and tools. While most countries now have their own data laws, specific legislation dedicated to AI is still relatively scarce. However, it is expected that there will be a proliferation of AI-related legislation worldwide in the coming years.

5. How will responsible AI impact HR?
Responsible AI will pose new challenges and provide new opportunities for HR. HR will need to adopt responsible AI practices to adapt to changes in legislation and ensure that the AI they use aligns with ethical standards and laws.

6. What is the EU AIAI 2023?
The EU AIAI 2023 is a proposed regulation currently under consideration that has the potential to significantly impact companies regarding the implementation of artificial intelligence. Similar to the impact of the GDPR, it is likely to have extraterritorial reach and affect companies worldwide.

(Source: example.com)