Вештачка интелигенција

The Impact of AI on the Future of Work

Summary

According to Goldman Sachs, the revolution of artificial intelligence (AI) has the potential to affect approximately 300 million jobs. These days, it seems no role in the corporate hierarchy is safe, from technical jobs to executive positions. What’s more, AI […]

The Impact of AI on the Future of Work

According to Goldman Sachs, the revolution of artificial intelligence (AI) has the potential to affect approximately 300 million jobs. These days, it seems no role in the corporate hierarchy is safe, from technical jobs to executive positions. What’s more, AI is poised to disrupt the way companies are structured in the future, flipping the traditional organizational hierarchy.

However, the hierarchical structures that characterize many large organizations worldwide are being replaced by more adaptable structures in the future, with greater fluidity in task assignment and skill utilization, stated Renée McGowan, the Managing Director of Professional Services at Marsh McLennan in India, at the Fortune Global Forum conference in Abu Dhabi on Tuesday.

Research has shown that supervisory roles, such as project managers, are more likely to see a greater replacement by AI than lower-level workers. Fortunately for managers, many employers prefer to find ways to reskill their existing workforce rather than seek new AI experts, which is a surprising revelation, according to Taso Du Val, the CEO of the freelance platform Toptal.

“Most people would think it requires a new team of people to create AI strategies and execute them,” he says. “In reality, it’s about a small group enabling everyone to leverage AI and the benefits of those strategies for the organization’s advantage.”

Leaders will also need to establish how young workers will develop within the organization, particularly as AI takes over mechanical tasks traditionally assigned to junior employees.

McGowan suggests that both employees and managers should ask: “What skills will be needed to learn at the start of a career, and how will we expose you to those skills throughout the organization so that you can apply them in the future?” She especially recommends companies like ServiceNow, which uses generative AI to optimize team performance, identify training needs, and hire experts with relevant skills.

“It’s about redistribution and thinking about work in a different way,” says McGowan.

FAQ:
1. How many jobs can be impacted by the AI revolution?
According to Goldman Sachs, the AI revolution can affect approximately 300 million jobs.

2. Which job profiles are most vulnerable to artificial intelligence?
Research has shown that supervisory roles, such as project managers, are likely to be most replaced by AI-driven roles.

3. Do employers prefer seeking new AI experts or reskilling their employees?
According to the CEO of Toptal, most employers prefer to reskill their employees rather than seek new AI experts.

4. How will artificial intelligence impact the career development of young workers?
With the increasing replacement of mechanical tasks by AI, it is important for leaders to establish how young workers will develop within the organization and expose them to the skills that will be in demand in the future.

5. How can AI help optimize team performance?
Companies like ServiceNow use generative AI to optimize team performance, identify training needs, and hire experts with relevant skills.