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New Trends in AI Adoption: Insights from State of AI Survey

Summary

San Francisco, November 13, 2023 – Today marks the release of the first-ever State of AI survey conducted by Retool, a leading business software development platform. The survey included over 1,500 technology professionals, including software developers, business and engineering leaders, […]

New Trends in AI Adoption: Insights from State of AI Survey

San Francisco, November 13, 2023 – Today marks the release of the first-ever State of AI survey conducted by Retool, a leading business software development platform. The survey included over 1,500 technology professionals, including software developers, business and engineering leaders, executives, product managers, designers, and many others, with the aim of understanding how they use and build artificial intelligence (AI) technology.

The research revealed optimistic but realistic expectations about the power of AI to revolutionize the way we work and build technological products across various roles and positions. Respondents reported lower usage of popular AI and LLM technologies in the market than expected – currently, companies predominantly use AI applications such as GitHub Copilot. Most companies developing internal AI applications rely on ChatGPT.

Key findings from the survey include:

– Operational roles have the highest expectations of the changes AI can bring (rated 7.8 out of 10), followed by production (7.5), while expectations for changes in data and engineering are around 7.4. Based on experience, executives have the highest expectations for changes (7.8).

– 54% of respondents who use AI at work do so in companies that support it, while 14.7% of respondents secretly use AI at work even when employers have policies against it.

– Even among the biggest skeptics of AI technology (respondents who consider it overrated), only 14.4% said their company invests too much in AI.

– The majority (77.1%) of respondents said their companies have made some effort to adopt AI. However, approximately half (48.9%) said these efforts are still in their infancy – they have just started or are using ad-hoc cases.

– Data governance policies vary across different sectors and industries. At the lower end, less than 40% of respondents working in the nonprofit (31%) and education (35%) sectors reported having strict data policies in their companies. At the higher end, healthcare (59%) is 11 points ahead of the second most regulated sector – energy (48%). Financial services, often a highly regulated space, ranked in the middle at 44%.

These survey results indicate that the AI revolution will change the way we work, but it will not replace most technical jobs; instead, it will transform them. People recognize technologies that help them speed up and enhance their work.

FAQ:
Q: What were the key findings of the State of AI survey?
A: The survey found that operational roles have the highest expectations for AI-driven changes, 54% of respondents use AI in companies that support it, and only 14.4% believe their company invests too much in AI.

Q: What is the current usage of AI technologies in companies?
A: The survey revealed that current usage of popular AI and LLM technologies in the market is lower than expected, with companies primarily using AI applications like GitHub Copilot and ChatGPT.

Q: How do data governance policies vary across sectors?
A: Data governance policies vary, with sectors like healthcare having stricter policies (59%), while the nonprofit and education sectors have lower levels of strict data policies (31% and 35% respectively).

To access the full-year survey report, click here.

About Retool:

Retool is a platform for developing business software. It offers visual development of applications that connect to any database or API. With Retool, users can easily and quickly customize the appearance and functionality of their applications. The platform enables the delivery of multiple applications and business improvements with less time investment.

Thousands of teams in companies like Amazon, DoorDash, NBC, and Brex collaborate on customized applications built with the help of Retool to streamline internal workflows and create customer-centric products. For more information, visit retool.com.

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